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Can’t say enough about the procedure from start to finish! Aaron explained everything and a little more and the crew who installed were professional and caring people. What a pleasure to work with Oregon Ductless! Thank you!!

Oregon Ductless installed a new heat pump at my cabin. I cannot be more pleased with the quality of their work, and their professionalism and grace in making it perfect. They really are the best choice in Portland for a ductless unit.

Excellent customer service from owner Aaron, rep Karl, and install team. Arrived on time, accurate estimates for project length and cost, and excellent communication. I have to work through a home owner’s association, and Oregon Ductless was flexible when adjustments were needed to meet the HOA’s requirements. When they encountered an unexpected impediment during install, owner Aaron came quickly and found a mutually agreeable workaround. I always felt like I knew my options. The price and rebates were much better than others I priced. Oregon Ductless helped with tax rebate paperwork and PGE rebates as well. Plus, my house is warmer this winter and no doubt will be more comfortable in the summer. Too soon to tell how much I am saving with this more efficient heat source.

Oh, my gosh! These guys are awesome. They do good work, use good products, and the incentives are great! We liked the first one so much, we got a second system in the second side of a duplex. I recommend them, and I’m picky about who touches my house.

Aaron and Kurt from Oregon Ductless were great. They were prompt with calls and emails. Their bid for installing a ductless system was competitive. Aaron will give an honest and professional opinion on the recommended work. I highly recommend this company.

After having a Daikin Ductless Heat Pump system installed in May 2015, I found I loved the system but hated the installer and their methods. They gave me incorrect and precious little info on operation, ignored calls, wouldn’t give me copies of my warranty, and just gave rotten service in general, even though they were listed as PGE preferred providers, and I paid thousands for my system.
Trying to find anyone who would service my units who did not install it for annual maintenance is a daunting task. People just won’t touch other peoples work. Luckily I called Oregon Ductless and spoke to the owner, Aaron. I don’t know if he just took pity on me or what, but he agreed to come to my home to do the maintenance. Katie, his office manager called to reschedule because he was ill. One gold star there. Very considerate. He later showed up as rescheduled, came in and explained how our system worked for us and how to maintain it properly. Second Gold Star. He inspected the outdoor unit and saw some problems in the installation and made recommendations on how to fix them. Third Gold Star. He promised he would have Katie put me on a maintenance schedule, check my warranty registrations and check to see if he could match the materials the other guy used, and would send me my payment receipt by e-mail. Next day, I got the copies of my warranties, I had been waiting 17 month for, Katie confirmed my next maintenance visit, and answered my questions. Fourth Gold Star. Aaron also sent me a receipt for paid in full services rendered and his e-business card. If that kind of service doesn’t rate 5 Gold Stars I don’t know what does.
The only thing I regret is that I didn’t call Aaron to install my system in the first place and if I had to do it all over again I would certainly have done so. These people are outstanding and I highly recommend them as a service provider. Thanks Aaron and Katie. Looking forward to a long and fruitful relationship in the future.

I contacted Oregon Ductless, spoke with owner Aaron McNally, and was so impressed that I asked him to meet with some fellow Condo owners. Eight of us signed up for installations.
I waited til now to place a review because I wanted to be truthful about not only the outstanding service from Aaron and Dan, but the effect of the unit itself. I have had a level pay plan of $87 with PGE, Since installing unit in August, I have accrued enough credit to be currently paying $45 a month. I kid you not! My condo had Cadets, last winter my bill was over $130 for electric! Best idea ever! Thank you Aaron and Dan!

We added a ductless heating system to the home.

It went great. The team arrived on time, were considerate about moving equipment when I needed space to back the car out of the driveway. They were professional and provided advice and resources about how to use the system and fill out paperwork for energy tax credits.

We live in only what can only be described as a 600 square foot cabin. Imagine the horror upon opening a $300 electric bill for the month of January. Time to ditch the cadet heaters!

These guys are professional, courteous, and knowledgeable. They know about the energy rebates and PGE specials. They use email. They return phone calls. The estimate that they give you is what it will cost…no surprises.

On the big day, they showed up on time. Installation took less than a day. They had 2 installers and 1 electrician.

Our total cost for installation and the unit was about 4K. There were some instant rebates that brought us down to 3K and after tax time next year, I will probably get back around $1500. My husband and I had researched what it would take to install this unit ourselves and found that the Daikin unit they use costs about $1500 by itself.

As a bonus, they threw in a 12 year warranty. Nice to have a little peace of mind when you’re spending this kind of cash.

We haven’t seen our newest electricity bill, but I will update my review when I have that info. All I know is that my new split unit is quiet and the house is extremely comfortable on it’s lowest settings. I know that I will be extremely happy to have air conditioning when things are miserable in August.

Oregon Ductless offers the latest heating and cooling solutions backed by exceptional service.
Oh, my gosh! These guys are awesome. They do good work, use good products, and the incentives are great! We liked the first one so much, we got a second system in the second side of a duplex. I recommend them, and I’m picky about who touches my house.